Customer Service

Both policyholders and agents may contact companies for inforce services issues.   All mailed correspondence should be sent ATTN: Customer Service Department.  Or, you may also contact our office for customer service assistance.

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  • American Equity, P O Box 71216, Des Moines, IA 50325.  1-888-221-1234.

  • AXA-Equitable, 1290 Avenue of the Americas, New York, NY 10104.  1-888-228-6690.

  • Banner Life Insurance Company, 3275 Bennett Creek Ave, Frederick, MD 21704. 1-800-638-8428.

  • Chase/Zurich/Kemper, P O Box 12687, Birmingham, AL 35202-6687. 1-800-866-9933  (Serviced by Protective Life)

  • Dearnborn National, 1020 31st Street, Downers Grove, IL 60515.  1-800-348-4512.

  • Empire General Life, P O Box 12687, Birmingham, AL  35202-6687.  1-800-866-9933.   (Serviced by Protective Life)

  • Genworth/First Colony, 6620 Broad Street, Richmond, VA 23230.  1-888-325-5433.

  • Lincoln National Life/First Penn-Pacific, P O Box 21008, Greensboro, NC  27420-1008.  1-800-487-1485.

  • North American Co for Life and Health, One Sammons Plaza, Sioux Falls, SD  57193.  1-877-872-0757.

  • Protective Life, P O Box 12687, Birmingham, AL, 35202-6687. 1-800-866-9933.

  • Prudential, P O Box 7960, Philadelphia, PA  19176. 1-800-778-2255.

  • SBLI, P O Box 4048, Woburn, MA 01888. 1-800-694-7254

  • Standard Insurance Company, 900 SW 5th Ave, Portland, OR  97204.  1-888-937-4783.

  • Transamerica, 4333 Edgewood Road NE, Cedar Rapids, IA 52499. 1-800-797-2643

  • United/Mutual of Omaha, Mutual of Omaha Plaza, Omaha, NE 68175.  1-800-228-7104.

  • U.S.Financial Life, P O Box 1419, Charlotte, NC 28201-1419.  1-800-959-3894.

  • West Coast Life, P O Box 12687, Birmingham, AL  35202-6687.  1-800-866-9933.  (Serviced by Protective Life)

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