Customer Service
Both policyholders and agents may contact companies for inforce services issues. All mailed correspondence should be sent ATTN: Customer Service Department. Or, you may also contact our office for customer service assistance.
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American Equity, P O Box 71216, Des Moines, IA 50325. 1-888-221-1234.
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AXA-Equitable, 1290 Avenue of the Americas, New York, NY 10104. 1-888-228-6690.
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Banner Life Insurance Company, 3275 Bennett Creek Ave, Frederick, MD 21704. 1-800-638-8428.
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Chase/Zurich/Kemper, P O Box 12687, Birmingham, AL 35202-6687. 1-800-866-9933 (Serviced by Protective Life)
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Dearnborn National, 1020 31st Street, Downers Grove, IL 60515. 1-800-348-4512.
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Empire General Life, P O Box 12687, Birmingham, AL 35202-6687. 1-800-866-9933. (Serviced by Protective Life)
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Genworth/First Colony, 6620 Broad Street, Richmond, VA 23230. 1-888-325-5433.
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Lincoln National Life/First Penn-Pacific, P O Box 21008, Greensboro, NC 27420-1008. 1-800-487-1485.
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North American Co for Life and Health, One Sammons Plaza, Sioux Falls, SD 57193. 1-877-872-0757.
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Protective Life, P O Box 12687, Birmingham, AL, 35202-6687. 1-800-866-9933.
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Prudential, P O Box 7960, Philadelphia, PA 19176. 1-800-778-2255.
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SBLI, P O Box 4048, Woburn, MA 01888. 1-800-694-7254
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Standard Insurance Company, 900 SW 5th Ave, Portland, OR 97204. 1-888-937-4783.
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Transamerica, 4333 Edgewood Road NE, Cedar Rapids, IA 52499. 1-800-797-2643
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United/Mutual of Omaha, Mutual of Omaha Plaza, Omaha, NE 68175. 1-800-228-7104.
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U.S.Financial Life, P O Box 3016, Monroe, WI 53566-3016. 1-800-959-3894, 1-855-7841586 fax, and usfli@heritageli.com .
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West Coast Life, P O Box 12687, Birmingham, AL 35202-6687. 1-800-866-9933. (Serviced by Protective Life)